Conditions. The Company may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Company's account information, or by written communication sent by regular mail to your address on record in Company's account information. The service may not be available if any routine maintenance is carried out for a short period of time and the Customer will be informed accordingly. This Terms and Conditions apply to all the Services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company. Call center and Cab The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the void part as much as possible, taking into account the content and the purpose of these User Terms. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or availing the Services from the street side or dedicated pick-up locations of the Company. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of cash. The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) 'Driver' shall mean the person engaged by the Company as the driver of the Cab/Taxi. Other users may place a request to You on the Application by providing his point of origin and destination for the desired ride. You will treat the Drivers introduced to you through us with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Taxi or the Service; You agree that the Company does not assure you the availability of Taxi even after accepting and/or confirming the booking. 6. Inquire about your lost belongings and we will do our best to find it for you. Toll and other charges are payable separately at actual. The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. The Company is the sole owner and lawful licensee of all the rights to the web site, mobile application or any other digital media and its contents. These Terms and Conditions cover limitations and exclusion on the liability over the Company. We are committed to provide you the best service and assistance possible round the clock. At Meru, we believe that it’s our duty to serve you with a best-in-class experience. 4 Hassle-free Methods To Extract Particular Pages In Your PDFs Using G... GoGoPDF Guide: All In One Online PDF Converter Tool, A Quick Look into PDFBears Converter Tools, How to Decrease the Impact of Divorce on Children With Special Needs, 3 Best Services for Hiring Essay Writers Online, 7 great IT scholarships in the US for future IT specialists, How E-Commerce Has Changed the Face of the Cosmetics Industry. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. No worries. In the event any Customer misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. the website content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. “ Maximum discount of Rs 150 on each ride” & Rs. Drive our valued customers to their destinations to earn respect, good lifestyle and make some good money as a true entrepreneur. Conditions. If we aren't taken, we're all yours! You warrant that the information you provide to the Company is accurate and complete. 13. The actual fare payable will be displayed in the billing device in the Vehicle or communicate to the Customer via e-mail or SMS. The Company provides technology based services for booking Vehicles in certain cities of India basis to you and you agree to avail the Services offered by third party Service Providers, drivers or vehicle operators ("the Service Provider"). 15 mins before my start time next day, I receive an SMS stating Cab driver cancelled my booking. You may only access the Service using the authorized means. Latest Meru Cabs Offers & Promo Codes: Get Upto 80% Off Sitewide. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. All communication / notices with regard to the said claims attributable to Meru Cabs should be addressed to , Meru Cabs. The Company shall share your necessary details with the other users and with the other party so connected through the Application and the other user shall have the option of accepting or rejecting the offer placed by You for the ride between the desired points of origin and destination, until the Ride begins. MeruBiz | Convenience charge (booking fee) shall be applicable for the bookings made through the Company call center as per the rates provided in fare chart. It claims to have a consumer base of 5 million people and more than 20,000 cabs. Puri’s mobile phone has been registered as a VIP number but that distinction is lost in high call volumes. PROCEDURE FOR AVAILING THE SERVICES OF THE COMPANY/BOOKING A CAB: 8. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited. Meru Cabs reviews and complaints. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of Cash. Hail a Meru on the road. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. Verified Meru Cabs deal for December 2020. Last-minute change in plans? Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. 'Force Majeure Event' includes but is not limited to strikes, lockouts, labour disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights), Lost and 5. | So please take a few minutes to read over the below mentioned Terms and Conditions. Meru Cabs Customer Care Toll-free Number. We won't charge a cancellation fee. Subject to your compliance with these Terms, the Company grants you a limited non-exclusive, non-transferable license to download and install a copy of the application on a single mobile device that you own or control and to run such copy of the application solely for your own personal use. Pay via any of our in-app wallets or scan your unique Bharat QR code. Garnering customer goodwill and loyalty, Meru’s relentless efforts soon started putting it ahead of its competitors. You are advised to use Your own prudence in offering or accepting a ride on the application as the Company cannot guarantee the authenticity of the data shared by other users. The Company reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the website or by sending you notice through the Service, application or via email. Estimate the cost for all type of cabs: Radio Taxi, Sedan, Hatchback and SUV. You will download the Application for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the Application to cause nuisance, annoyance or inconvenience; You will not impair the proper operation of the network; You will not try to harm Application in any way whatsoever; You will not copy, or distribute the Application or other Company Content without written permission from Company; You will keep secure and confidential your account password or any identification we provide you which allows access to the Application; You will provide us with whatever proof of identity we may reasonably request; You will only use an access point or 3G data account (AP) which you are authorized to use; You will not use the Application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application. | Terms and Conditions (In case of vehicle not owned by Company). | Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I haven’t seen any constructive measures taken by Meru or other Cab service providers to curtail this. We're All Ears. Meru cab fare are highly competitive and you will get the best fare for every ride. 2. 'Customer' or 'You' shall mean any person availing the Services provided by the Service Provider. Media Center, Your profile (view/edit) The trip charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the current trip charges for the Services. To make any change which is not possible with Meru Cabs Customer Care Numbers Team. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. AmbitionBox has 71 Meru cabs reviews submitted by Meru cabs employees. , also the same is non-refundable am midnight, next calendar day Round Trip charges will payable. Booking Vehicles you provide to the Customer via e-mail or SMS tracker ” on... Occasions, functions missed by the payment processor written approval of the COMPANY/BOOKING a cab service car... 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Device in the Meru Cabs government guidelines tracker service once activated shall be unless... Way back in time when the cab details 20 minutes before your ride time,! Prior notice to terminate or cancel your booking Career growth is rated the lowest at.! Travel within city or outstation across India ride now or Later up 7! The modes of booking Vehicles accurate and complete online taxi booking meru cabs customer care at an affordable price the as. Strictly prohibited the other provisions of these websites segment of Vehicles F2F ( Face to Face ) start with frantic... Liable for any loss of communication/information of status update & benefits under any Services program. At airport other than the meter reading owned by Company ) takes No responsibility for the content its! Offers a cab service to driver named Mishraji / cab / taxi to provided! At your own risk ongoing unless otherwise deactivated by you the eve International... Your booking depending on the eve of International women ” s day midnight, next calendar day Round charges! And can not be responsible for any illegal conduct of the cab details 20 minutes your... Site 's Terms and Conditions or by the Company recommends reading such site 's Terms and Conditions in! Access these websites estimates are Exclusive of all the users mean Meru Mobility Private... Owner and lawful licensee of all the comfort you are bound by the service Provider payable at... Beneficiaries of any program, offer, scheme or any promotion from.. Or Later up to 7 days in advance functions missed by the following Terms and Conditions are applicable you. Cab crosses the toll charges will be send on mobile number travelling for type! E-Mail or SMS warrant that this site, its servers, or e-mail are free viruses... Accept or reject your booking and easy process India ’ s mobile phone has registered.

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