Now, 11 months later, the big issue is that more of the connectors are breaking over time. The planks are affordable and the installation is easy; it is something you should be able to do yourself with care. They are waterproof, proof has been provided by my male Japanese Chin he misses the training pad sometime on rain days. rigid core luxury vinyl. I first noticed that the flooring lost its sheen even though I used Bona which is what Floor and Decor recommended. Was told it has a 22mil wear layer! A special note: if you are installing in areas of direct sunlight such as a sunroom, the manufacturer recommends that planks be glued down in those areas. Both brands also feature a soft cork underlayment for comfort and to dampen noise, as well as microbial protection that helps prevent mold. After hearing from Floor and Décor how great NuCore was in regard to water, scratch resistant, and look….we had our new $700,000 house installed with NuCore…….NOT happy about it. I will use NuCore again with no reservations. Good luck. Will update here when done. We are looking at Coretec Pro Plus – Galveston Oak or Shaw Floorte Antica HD Plus -Tempesta. How did your test go? I regret not waiting for CaliBamboo to ship their LVT when they offered to match the Nucor price! My air-conditioning thermostat is set at 79°. And I can feel uneven areas if I walk barefoot. If you browse the internet for images of NuCore, you could be forgiven for thinking that it was a hardwood floor line. This can be important to people with houses full of kids and pets or commercial spaces with a lot of foot traffic. Can’t wait to tear it up and replace it. I also left water sitting on it for 24 hours (where the planks meet) and the water just dried up and washed away the water ring. Absolutely absurd to expect this from a consumer. My experience with the installation is that these Luxury Vinyl Planks do need to be handled with care, as others have pointed out. It’s better to have additional material on hand in case you run short or need to make more cuts than you initially anticipated than run to the store or order more every time you are short. The boards were not easy to cut (we ended up using a table saw), the tounge and groove connectors would break, and some pieces simply wouldn’t fit together properly. We ran this floor throughout our entire house- bedrooms and all- love the ease of making it all fit together from room to room. The installation was performed in January of this year 2019. This is the worst possible flooring. Any other issues, or what point are you at? If you are looking to install new floors in your home, and you want a real wood or natural stone look but don’t have the budget, you may want to consider NuCore Vinyl Plank flooring as an affordable alternative. BIG mistake. They were special order and not available in the store. Temperatures outside of that range may cause the product to expand or contract and lead to visual defects, which are not covered under the warranty. I followed every step on the website side of the box. It always looks streaky. When she's not writing on her favorite home improvement topics, you can find her immersed in her own home projects. Be aware snowbirds, do not install this flooring in Arizona unless you plan to run your air conditioner during the hot summer. Due to the quantity of your order, please contact Customer Care at 877-675-0002 to complete your purchase. The tongues and grooves are pretty delicate, nowhere near the rigidity of the hardwood/bamboo/laminate counterparts. my daughter has the same issue here in GA floor decor said contact the manufacture try the corporate number has been disconnected . It also has scratched easily. I greatly recommend placing a moisturize barrier down first. I follow a lady that installed this flooring in her house. NuCore offers a limited lifetime warranty on residential installations of their product. And immediately after installation there were indentations everywhere from my furniture!!!! The color is good, and I wanted something with some texture after removing a very slick laminate. Does anyone have the NuCore Corporate office or NuCore Customer Service address?……A very unhappy buyer of NuCore in Dallas Texas! I would post pictures if I could. Thank you for posting this and keeping me from making a BIG mistake! I did all this on half of the room and the other half i didnt because i didnt know about it at the time. NuCore is sold in cartons that will cover between 19-30 square feet. Was laid over a plywood subfloor, (Pier and Beam home). Some customers who have purchased the product have noted that it scratched more easily than they had anticipated. It was a remodel, so our upstairs had to have the floors leveled with concrete and some areas seem not leveled, a bit higher so just make sure the concrete is smooth/level. SmartCore certainly has fewer design options than some of its competitors in the market, including NuCore, but their design is packed with features that make it a highly desirable flooring. We put furniture pads under everthing but the floors still dent to the weight of the furniture. That goes for ANY product, but particularly for the less-forgiving lower-end products. For additional information on USG Plaster … Spent an entire day removing carpet and prep the wood sub-floor, removing every staple and patching every hole I could find. I’m anal and proud of it. In addition, I can see every toe and foot print on the floors. Their lack of contact info says everything. Well, within 2 days, it started separating again. You HAVE TO SCREW in your subflooring into your joists! I was told by them I have to stop laying the floor and keep my house torn apart so they can inspect. Sure you will get a positive review from time to time but in my opinion this product deserves more negative review than positive. At the time of this NuCore vs. COREtec vs. SmartCore shootout, COREtec has over 200 wood-look vinyl plank options and 60 styles of LVT. He never sent it. Terrible smell of damp coming from I don’t know where! If your design project is ongoing and you think you may need to go back for additional flooring of the same style, then Pergo is a good choice. My wife loves the floor and after 54 years of marriage she finally stopped complaining. No address. I made sure the subfloor was properly screwed and nailed down on my hands and knees and level. I get a phone call from the manufacturer which is based out of FL and the woman on the phone is absolutely rude and not understanding whatsoever. I already bought 1120 sqft of it, but have yet to lay it out. But as I previously mentioned, these LVPs cut like butter and installation was really a breeze. It seems like from the reviews that cleaner that you recommend isn’t doing a very good job. But if the claim is approved after one year of purchase, they will only cover a prorated percentage of the material cost, determined by the number of years from the date of purchase. Small project but am not at all happy with the effort going into making the seams not visible. Unlike some other lines of LVP, they also shouldn’t be used in wet room spaces. I’ll remain anonymous until I get a resolution. Plus, you can … If you don’t mind would you be willing to give an update on a resolution? NuCore Vinyl comes with a pre-attached cork backing, making it softer on your feet and more comfortable to stand on for prolonged periods. Uncategorized >. It already had a few deep scratches in it from the previous owner moving out I suppose. Where do you live? Also i did not use any moisture barrier with these rooms. You can get the rubber padding sold separately. Before ordering anything, read the store’s policies on shipping, damages, and returns. If you don’t care about the warranty then there are a lot of other great underlayments you can use that also have gridlines for convenience. Have only ever used water on it, no soap. It is constructed in several layers (a bit like laminate flooring) with a resistant wear layer on top, followed by a decorative design layer (a wood or stone image), then a vinyl layer adhered to a waterproof rigid core made of plastic composite, and finally a cork backing that serves as underlayment. With the way this review was written , maybe you gave too much attitude-FIRST. Within less then one year of installation, planks started coming up. Choose from popular colors including brown, beige, white, gray and high-variation. As for divets from walking or heavy furniture use I haven’t seen any. As we just got a sample and can see how divots could be left in it, it doesn’t have a hard surface. Hi Cherie, Any update on installing over concrete? Yuck.. I’m talking hundreds of deep scratches. Had to replace these pieces. In order to keep NuCore floors looking their best and lasting as long as possible, it is vital to clean them frequently and appropriately. No problems with dents or scratches, but it has a woodgrain texture that is hard to clean. I hope this helps! It is completely scratched up and dented everywhere. I measured just shy of a 16th of an inch. I had an inexpensive laminate floor for 10 years that performed far better than this. You don’t see any reviews online because if you had to rate it, THIS LEMON product would get POOR reviews from so many consumers. I have the same problem. These pieces should be available, you need them to install. I’ve read most of these reviews and am very disappointed in how they are written because most of them leave out the details that make a difference. I bought spalted black walnut 6.5 flooring for several rooms in my house; appropriate 720 square feet. Wondering if you should purchase NuCore Vinyl Plank flooring? Recently we got water when a pipe broke. Also must handle the planks with extra care to avoid damaging the corners. The seams pop up so that you cannot even slide a chair with felt pads across the floor without it catching on a seam. I would venture to say we have the same style flooring. The part of the room that i didnt prepare properly is terrible. … Team Nucore AUS, Brisbane, Queensland, Australia. Scratches everywhere and the finish is so dull that it always looks dirty. I’m happy with the first room finished about 4 months ago. But also be aware that high-gloss finishes are more prone to see scratches and dents than matte finishes. NuCore is vinyl, not laminate. Below is an at-a-glance plaster mixing guide. You can find these listed on their website. Exclusive to Floor & Decor, 6.5mm NuCore Performance Whistling Hills … I have had to call repeatedly and email repeatedly to get anyone to respond. In regards to the scratches on this delicate flooring I forgot to mention the installer replaced a few planks because the rubber mallet caused dents even though I watched him install and saw no abuse of the material when installed. Please turn it on so that you can experience the full capabilities of this site. Their product is also 100 percent waterproof, so unlike NuCore, it can be used in wet rooms. My only problem with the floor is it Your email address will not be published. Light color could be problem but I don’t feel this is a quality product. I have over 12 years residential remodeling and painting experience. nucore vs coretec. Were you able to get a response or refund from the manufacturer? You can but expect this crappy product to dent from the weight of the pool table. I was pro NuCore until the flooring started to look terrible. We bought Red Mahogany High Gloss. Be advised, smaller items are not always in stock and may take longer to become available. But in reality, it is a line of vinyl floor planks designed to mimic the look and feel of hardwood floors, at a fraction of the cost. That it will not wear through; wear through is considered a total loss of pattern in a minimum area of two square inches – scratches and loss of gloss are not considered as wear through. The freaking floors divets, not so much that i get a good rug that does not stand to... Ps1-09 square Structural Douglas Fir Sheathing, Application as 4 x 8 only wood have my doubts when i to! An attachment on my Shark for floors properly screwed and nailed down on my floor from the owner! 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