Poor DAB reception can also be caused by equipment used in the vehicle. For more information, please visit our page on how weather can affect your Television and Radio reception. The big wigs are working on it.” eceiving television through a communal aerial. If so what does the problem sound like? See our help guide on the different types of amplifiers available . Audio Description is a live verbal commentary, providing information which describes the key visual information contained on the screen, which a blind or partially sighted viewer may otherwise miss. Stereo reception needs a stronger signal than mono. It can also cause a crackling noise which is worse on MW and LW than FM. This normally means that the signal you are receiving is not strong enough. However, as there are a limited number of frequencies to broadcast television services, we need to re-use them numerous times across the UK. To get the best reception extend the aerial fully and move the aerial and radio around until you get the best reception. This is commonly caused by the FM signals being bounced off objects or hillsides and reaching your radio by different paths. AM reception can vary a great deal from day to night because of differences in the atmosphere. If you rule out basic reception problems and believe there is a nearby source of interference you can contact us either by phone or via the form at the end of the Problem Assistant tool. This can have a negative effect on an SFN and result in burbling noises or break-up of the audio. If you have re-tuned your television, we would recommend doing a manual retune to the transmitter your aerial is pointing towards. See our guide on Buzzing and Clicking. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. And it's an issue that came up once again today because Norway … Your aerial should be as high as possible pointing towards the transmitter with the best signal. The fast-paced half hour features leading guests discussing the challenges that face us all. If this does work, it could mean your appliance is faulty and could be causing interference. See our, We cannot recommend individual installers. The speaker might start working again. It is worth first checking to see whether the problem is with your own equipment, or the local transmitter. Read about our approach to external linking. The, If you know your location, you can use our, When travelling in the car, your signal can be affected by. The way to turn traffic announcements on and off on varies between radios. See our guide on, Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. If not, then you will need to check the radio and aerial to confirm they are both working properly. Does it come and go at specific times? When the problem happens, does it affect all stations? Contact the Freeview Advice Line on 0808 100 0288, or for further details please see, This usually happens in warm fine weather, where atmospheric conditions cause television signals to travel much greater distances than they normally would. If the problem persists when you turn the heating back on again; there could be a faulty thermostat, which may need to be repaired or replaced. Indoor portables are especially susceptible. The first step in is to determine whether it's a reception or interference problem. A good amplifier should have a filter built in that only allows the signal you want to be boosted and not any unwanted signals. Your radio must be in a good DAB coverage area to receive BBC services. To rule this out see our guide on water damage to cables. It is effectively the opposite of an amplifier, though the two work by different methods. An aerial contractor should be able to recommend the best one for your problem. What is the Radio and Television Investigation Service? For more information see our interference caused by lighting. It is important to check your installation is working properly and that your radio is in the best possible location. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. To see whether there are any faults with the local transmitters use the BBC’s Transmitter Checker tool. Check whether any of these is being used when you experience the problem. Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. This may be due to two reasons. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. If it is potentially interference, your landlord or management committee can contact the regulator, Ofcom, for help with solving the problem, Following a decision by the Government, some channels used by Freeview, are being reallocated to allow for the future development of new mobile broadband services. ... the main problem is bandwidth. Unlike the other services, all the predictions of DAB coverage are for indoor coverage. If you have several appliances with electric motors you may need to turn them all off and try the above one at a time. Check any appliance with an electric motor by moving your radio away from it to see whether the sound improves. An electric motor is used in many appliances such as electric lawnmowers, washing machines, drills and hairdryers etc. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further. A manual retune is more effective than an auto-retune as it only tunes your television to the transmitter your aerial is pointing towards. BBC News HD, BBC Four HD and CBeebies HD are broadcast using capacity on commercial multiplexes. If it stops you may have to repair or replace the thermostat. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. Radio 5 Live Sports Extra has a dynamic schedule. Switch lights on and off one at a time, Passing traffic - A distinct buzzing 'whine' which varies with engine speed. Try unplugging the items to see if one of them is causing any interference. The 5 Live Sports Extra schedule is available online, and Radio 4 LW on DAB, broadcasting Yesterday in Parliament, along with the Daily Service each day on their respective websites. If your halogen kitchen lights have been replaced for LED ones, these can potentially cause interference to DAB. Contact the council if you spot any. Radio and Television Investigation Service (RTIS), help guide on the different types of amplifiers available, Radio and Television Investigation Service (RTIS), Leeds, Wakefield, Huddersfield and Bradford. AM reception can vary a great deal from day to night because of differences in the atmosphere. You should not retune your television when this happens. The first step in troubleshooting your problem is to rule out common problems and determine whether it's a reception or interference problem. Use our transmitter tool to see whether your local transmitter is currently affected by maintenance work. See our car radio guide for more information. It often appears at the same time on consecutive days, then disappears for several months. From Monday 7th December, BBC Radio Bradford will be available to listeners on 774kHz medium wave. ; Page 2 2b. An indoor aerial may be good enough, but for the best reception use an outdoor one. Since it is a communal aerial, you will not be able to contact Ofcom directly. For programmes which are pre-recorded, we create the subtitles in advance. Unfortunately, some radios are less sensitive than others and need careful positioning to work reliably. Very occasionally, under certain weather conditions, this signal can instead be received much further than it would normally be. Breakthrough can manifest as flashing, jumping, break-up and freezing of TV pictures and ‘voices’ or rhythmic thumps and pops over the radio. Very occasionally, the weather, usually high pressure, can result in a weakened signal. Use our Transmitter checker tool to see if you are in an area of good reception and for further advice. Equipment, such as baby alarms, are designed to work within an allocated frequency band and when used correctly they will not cause problems to television or radio reception. This can be requested by contacting At800. However the CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. Advice for improving medium wave reception can be found on this BBC Reception help guide. At these times, there is nothing that can be done but to wait until the weather condition changes. This may be fine during the day, but in the evening, signals from distant transmitters can travel further, and can cause reception problems for those at the very edge of coverage. Does the problem happen when a lift is in use? Use the, These are not recommended unless absolutely required as they can introduce unexpected reception problems. Portable radios should be tuned in a location in your home where the best possible signal is received. It is often a process of elimination to find the cause. Use our Transmitter Checker to check the transmitter is not undergoing any work and to see which FM radio services you can receive from your location. It helps you investigate whether a problem receiving domestic TV and radio services is due to interference from an external source, or is actually a reception problem. When travelling in the car, your signal can be affected by natural features of the land, for example, hills, valleys, rivers, etc. By using our Transmitter Checker, you can check what MW/LW radio services are available at your location. In either case, you will need to ask your landlord or management committee to solve the problem. However, if you don’t have this feature – look for the digital tick – then, unfortunately, it looks like you may have to upgrade your radio. The first step in troubleshooting your problem is to rule out common problems and decide whether it's a reception or interference problem. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. We would suggest talking with a qualified mechanic if you experience interference from any item within your car. It is often worst in hilly or heavily built-up areas. Further information can be found on our help guide on receiving television through a communal aerial. They come in a variety of powers; in most cases a small reduction is all that is needed. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. If using an external or loft aerial, the problem could be due to corrosion, or the cable may be damaged or loose. See our guide on Buzzing and Clicking. However, in both cases the signal will be weakened as it has to pass through various obstructions such as walls, roof tiles, foil backed insulation etc. The explanation: when you plug in a pair of headphones, the speakers will be... - Roberts Ecologic 4 DAB radio Use the BBC’s Transmitter Checker tool to determine the best transmitter for your location. 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