Financial Advocacy Resources (FAR) Program: PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support Copyright by the Texas State Law Library. Texas law does not permit dual agency. A .gov website belongs to an official government organization in the United States. But you should understand the process first. The BBB accepts complaints regarding disagreements between businesses and consumers. This page discusses what type of complaints they handle and how those complaints are handled. The FTC's Complaint Assistant allows consumers to browse through the types of complaints that the FTC will investigate and initiate a report. To save time, call before sending a written complaint. ... Consumer Protection Division. Exchange Building If someone sells you stock by misrepresenting its value, that is investment fraud. Learn about insurance, check rates, and get help with your questions and complaints. It is very broad and applies to many types of situations. No. An official website of the United States government. Ask if the office handles the type of complaint you have and if complaint forms are provided. Share sensitive information only on official, secure websites. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. Complaints submitted here are also transmitted to the Federal Trade Commission. Access our resources. The division keeps Texas safe every day through: Licensing, rules and standards; Oversight and compliance activities; Technical advice and communication; Various aspects of disaster preparedness and response. Consumer Protection. Access our resources. Filing a consumer complaint with the Office of the Attorney General is easy. You may also wish to consult with a private attorney before any possible warranties or other legal remedies expire. The mission of the OCCC is to regulate the credit industry and educate consumers and creditors in Texas. State of Texas | Statewide Search | Report Fraud in Texas | Texas Statutes, Site Map | Library Policies | Accessibility | Employment Opportunities, 205 West 14th Street, Austin, Texas 78701-1614 If you want to contact a specific department and get a response, please go to the About Us page. Toll-free (in Texas only): 1-844-829-2843 | (512) 463-1722 | Fax: (512) 463-1728 It provides a link to start a complaint. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support Your IP: 180.222.186.186 8407 Wall Street The FAR team monitors and enforces the City of Austin’s CAB Ordinance. If someone sells you stock by misrepresenting its value, that is investment fraud. ... ConsumerAffairs is not a government agency. Cloudflare Ray ID: 5ee7b7f3aa071d73 Public Utility Commission of Texas. LINKS TO TEXAS CONSUMER PROTECTION STATUTES. Get help with complaints about stores, banks, insurance companies, utilities, and more. This chapter lists many practices that are deceptive or misleading for consumers. : answers to Texans' everyday legal questions [electronic resource], The lawyer's guide to the Texas Deceptive Trade Practices Act [electronic resource]. This thorough treatment of the laws surrounding the Texas Deceptive Trade Practices Act contains the most current research. This annually updated publication contains case law information and appendices with historical versions of the DTPA. This guide provides an overview of important Texas and federal laws designed to protect consumers from deceptive trade practices. The ordinance places restrictions on CABs, such as limiting extensions of consumer credit, to reduce predatory lending practices within city limits. The officials listed in this section enforce these laws. Texas Consumer Resources ... Read about consumer protection and fraud notices. Unfair and deceptive acts and practices [electronic resource], https://guides.sll.texas.gov/consumer-protection, State Bar of Texas Lawyer Referral Service, Texas Business and Commerce Code, Chapter 17, Section 17.46 of the Texas Business and Commerce Code, Section 17.50 of the Texas Business and Commerce Code, Texas Attorney General - File a Consumer Complaint, Federal Trade Commission Complaint Assistant, Office of Consumer Credit Commissioner (OCCC), Consumer Protection E-Books in our Digital Collection, Please take our patron satisfaction survey, 205 West 14th Street, Austin, Texas 78701-1614. Credit access businesses include payday lenders and auto title lenders. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide © 2020 Texas Department of Motor Vehicles. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Protect yourself financially from coronavirus. You may also wish to consult with a private attorney before any possible warranties or other legal remedies expire. Call the consumer assistance help-line at. Practical, easy-to-understand answers to questions about divorce, child support, and child custody; credit, bankruptcy, and debt collection; starting a business; leases and tenant rights; small claims court and lawyers; wills and probate; false advertising and warranties; immigration; and more. Various aspects of disaster preparedness and response. The CFPB is committed to providing consumers with up-to-date information and resources to protect and manage their finances. They offer a toll-free helpline for consumers to contact them directly with complaints and questions about the businesses licensed or registered with the OCCC. Please take our patron satisfaction survey! Consumer protection laws are designed to ensure consumers are treated fairly by businesses and protected against fraud and scams. The office of the Texas Attorney General accepts consumer complaints. Each state has its own laws and regulations for each type of insurance. The officials and agencies listed in this section enforce these laws and regulations. This section allows consumers to bring a civil lawsuit for violations of the Deceptive Trade Practices Act. You may need to download version 2.0 now from the Chrome Web Store. Access our resources. City, county, regional, and state consumer offices offer a variety of important services. Learn more about FAR and financial resources. TARA assists electric utility customers (other than Austin Energy) and gas customers with complaints, questions, and concerns. Share ideas online about improving Austin. There are several state agencies, federal agencies, and non-profit private organizations that accept complaints about consumer topics. Green Cards and Permanent Residence in the U.S. U.S. Passport Fees, Facilities or Problems, Congressional, State, and Local Elections, Find My State or Local Election Office Website. If you spot price gouging or experience unfair or unlawful business practices during Hurricane Laura, please file a complaint online or call our Consumer Protection Hotline at 1-800-621-0508.

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